5 Cam Sites With Outstanding Customer Service

Published January 19, 2021

Funding your live shows may amount to substantial sums of money, especially if you're blessed with a vibrant libido. Therefore, it is essential for you that your investment in self-indulgence will be backed up by a site with good customer support should any problem, financial or technical, arises. Understanding this legitimate demand, we present you the 5 cam sites with the best CS.


LiveJasmin is a top-notch premium cam site. When it comes to streaming quality, performers' beauty, professionalism and customer service, it sets the standards by which other sites are judged. Any time you visit it, you'll meet more than 1,000 breathtaking models available either for a public or paid private chat.

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LiveJasmin has 24/7 custommer support via live chat

The site has a user-friendly interface which makes navigation super-easy and convenient. Its advanced search tool will enable you to trace the exact type of models you'd want to watch based on a variety of parameters, including a Willingness category with kinky niches.

A 1-on-1 chat will cost $3.60 a minute on average. The cheapest rate on the site is $1.20 a minute. Adding cam2cam and 2-way audio entails an additional fee of 1-2 dollars a minute per feature. It may sound a bit expensive, but you'll enjoy clear and crisp HD streaming and be able to cam2cam on mobile.

New users benefit from a wonderful promotion. Once you finish signing up, a Wheel of Fortune will appear on your screen. Almost any result yields a discount, which can reach up to 99%. You'll have one hour to make a purchase and use the discount you've won. If you put off your purchase, the Wheel will appear again later on for another spin.

LiveJasmin has separate phone numbers for billing support and customer support, so you have two departments that will give you specialized service. Moreover, the site has an email address you can use as well as 24/7 online support, so you're in good hands. And if that's not enough, there is a FAQ page that deals with a variety of issues, including technical ones.


Flirt4Free is another leading cam site. It hosts 600+ stunning models active on the site around the clock. As a user, you'll be able to engage with these models through multiple cam chat modes. You'll also benefit from lucrative reward and VIP programs. The site's advanced customer service will assist you whenever you encounter any difficulty.

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Flirt4Free has excellent customer support, including online support

Filrt4Free has plenty of chat categories allowing you great diversity in your cam shows. There is also a whole section dedicated to kinky live action called the Fetish Community. You'll find there dozens of dominatrices and submissive girls with whom you can realize your darkest fantasies, making Flirt4Free one of the top fetish cam sites for private chat.

For a private chat with one of these girls or any other girl on the site, you'll be required to pay $4.50 a minute on average. The cheapest models take $0.50 a minute. There aren't too many of them, but there are quite a few with affordable rates of around $2.00 a minute. You won't need to pay extra for a c2c chat which, like LiveJasmin, you can initiate on your smartphone.

To save money, you should opt for a Multi-User Show many models give. You won't be alone with the performer and you won't be able to activate your cam (unless you were the first participant in the show), but the price you'll pay is usually 25% lower compared to a private chat, and you'll still get to watch the model perform unclothed.

Like all other cam sites, you can fund your live chats by buying credits in advance. Alternatively, you can use the Play & Pay feature and pay as you go directly from your credit card. You'll have to make one regular credit purchase to establish an active payment account and contact Support to set a daily spending limit.

As a repeat user, you'll highly benefit from Flirt4Free's reward program, which gives you point for every action you do on the site. These points can be converted into a variety of perks, like credit bonuses on new purchases and free access to premium videos.

By paying $39.95 a month, you can become a VIP member and unlock wonderful features, which consist of sending private messaging to models, 200 free videos a day, free hour-long feature shows, unlimited access to recorded shows, VIP promos and 5% off on all video purchases.

There are several ways you can reach a customer support representative. You can write an email or use the phone. In urgent cases, there is live support which operates day and night. Flirt4Free's FAQ section is superb. It covers any feature the site offers in addition to technical aspects. Each question is given an elaborate and clear answer.


xLoveCam is where you should go if you're interested in chatting with girls from Europe. At any given time, it hosts around 600 models, the large majority of whom are fair-skinned European chicks. The site also hosts some of the cheapest sex cams in the business, enabling you to enjoy longer live sessions without stretching your budget to its limit.

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On xLoveCam, you can chat live with a customer support representative

xLoveCam is a premium site, yet from time to time, you may run into a model who doesn't mind taking off her clothes in public. Furthermore, every Monday, most girls wait for you in their open chat rooms with their breasts out in the open.

The average price of an intimate private show with one of the site's models is $2.00 a minute. Minimum price stands at $1.10 a minute. Take into account that other users can enter your show either as full participants if they're willing to pay the model's chat rate or as passive onlookers for a reduced price. To banish these intruders, you'll have to opt for an Xclusive Show, which is usually 30-50 percent more expensive. Whatever you choose, you won't need to pay extra for the privilege of opening your cam, which you can do either on your computer or on your smartphone.

The site lets you send private messages to models free of charge. Massages can be sent even when the models are offline, so this is a wonderful way of keeping in touch with your favorite performers.

Some of the performers have a video gallery containing explicit videos. You can access a model's gallery by becoming her VIP member. Membership fees range from 3 to 15 and even 20 euros a month.

xLoveCam has advanced customer support apparatus enabling you to reach a representative via email and live chat. The site's FAQ page contains a lot of relevant information that will help you become familiar with the services and features put at your disposal. It also covers aspects related to managing your account.


More than 1,500 beautiful and flirtatious models from all over the world dying to entertain you any hour of the day, high resolution streaming and a unique payment system letting you pay for your cam shows while you're watching them make 121SexCams an hub of cam to cam chats.

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121SexCams has several support options, including live chat

On 121SexCams, you don't buy credit/token packs in advance as you do on most other cam sites. Instead, you pay for live performances directly from your credit card or PayPal account as you go. This gives you considerable flexibility in managing your budget. To prevent you from being carried away, there is a daily spending limit you can raise only by contacting Support.

A private chat will cost you $3.00 a minute on average. The least expensive models charge $1.00 a minute. Be advised, other users can access your chat and interact with the model. Initiating an Exclusive Chat will make sure nobody bothers you, but the price you'll have to pay is usually 50-70 percent higher.

If that's too much for you, you can join a Gold Show. This is a group show for which you have to pay a fixed sum of money in advance to reserve yourself a seat. The model must meet a predetermined tip goal for her performance to commence.

What is great about these shows is that they're significantly cheaper than 1 on 1 chats (average rate is less than $1.00 a minute). Furthermore, since they're paid chats, the performers will go for the Full Monty.

121SexCams has several support options you can use when you need help. You can send an email message, you can chat with a representative on WhatsApp and you can resort to live chat support on the site. There is also a list of telephone numbers for specific countries and if your country is not on that list, you'll find a number for all other countries. The FAQ page encompasses most of the questions you'll have and the problems you may encounter.


BongaCams is a freemium cam site where you can watch more than 1,000 models performing in their birthday suits around the clock and pay nothing for these spectacles. The site offers you advanced cam to cam options and great promotions tailored to new and veteran users alike.

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BongaCams has excellent customer support which includes a live chat option

There are two ways you can find a performer that matches your personal preferences. You can use the parameters that appear in the site's filter, including more than 30 chat categories. Moreover, you can use specific tags and there are hundreds of them covering any niche you can think of.

All models on the site charge the same rate of 60 tokens (around $3.60) for a minute of their private time. But, if you want to drive away spies, you'll have to invite your model to a Full Private Chat, which requires an additional payment of 30 tokens a minute, for a total rate of around $5.50. Alternatively, you can join a Group Chat, share the model with other users, but pay 50% less than a regular private chat.

BongaCams lets you activate your cam on your computer or mobile device not only during a private chat (like most other cam sites) but also while you are in a public chat room. Worry not, only the performer will be able to see you. As a rule of thumb, you won't need to pay for cam2cam. However, the models are at liberty to charge extra and some may do that.

BongaCams has great promotions with hefty token bonuses. The moment you complete the registration process and make your first purchase, you'll receive 10 free tokens and become a Gold member for life. If you make that purchase from your cellular phone, you'll get back 50% of the tokens you'll spend (up to 100 tokens) as a gift. The Cashback Offer gives 25-200 tokens ($1.50-$12.00) to the biggest spenders every 24 hours. The site constantly introduces new promotions, so you'd better keep track of these changes.

In case you need assistance, you can contact a representative on mail and via the phone. There is also online support at your disposal. In most cases, turning to the site's Support won't be necessary thanks to an extensive FAQ section that will answer most of your questions.


No matter how efficient and advanced a cam site is, at some point you'll have a question or encounter a difficulty, whether financial or technical. And, when that happens, you'll need a dedicated, skilled and, most of all, available customer support representative to assist you. You'll surely find this representative on the sites mentioned in this review, as each and every one of them gives top priority to customer support knowing that the quality of the service a user gets can be the difference between good and bad UX and will determine whether that user will want to return to the site or not.

If we were forced to choose one site that rises above the rest, though, we'd opt for LiveJasmin. This site has all it takes to be the best in the cam2cam industry. We're referring to its beautiful and professional cam performers, HD sex cams, mobile c2c and, of course, superb customer support.

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